Amway – Agent Management

Service

To develop Amway’s LINE OA to serve 4 strategic areas; Social Commerce, CRM, Personal Management, and Network Expansion

Recommend and develop new LINE OA features based on strategic areas and customer behavior
Design UX/UI and interview Amway’s customers to test recommended features
Develop Dynamic Richmenu that allows multiple user types (Agents/Customers) to interact within a single LINE OA while collecting behavioral activities
Develop products purchasing function, basket recommendations and Agents’ goal tracking system